1. Introduction

These Terms and Conditions (“Agreement”) govern your use of the services provided by NexusCommerce Solutions OPC (“Company”), operating under the brand Ecomvertify. By accessing or using our services, you agree to be bound by this Agreement.

  1. Services

The Company provides a range of digital marketing and e-commerce services, including but not limited to social media advertising, social media marketing, pay-per-click advertising, SEO, graphic design, Lazada/Shopee store design and optimization, and web design and development. The specific details and scope of services will be outlined in separate agreements or contracts.

  1. Client Responsibilities

As a client, you are responsible for providing accurate and up-to-date information necessary for the provision of our services. You agree to cooperate and provide timely feedback, materials, and approvals as requested by the Company to ensure the smooth execution of the services.

  1. Payment and Billing

a. Subscription Plans: For services offered under a subscription model, payment will be due as per the agreed-upon terms. Failure to make timely payments may result in the suspension or termination of services.

b. Third-Party Fees: Certain services may involve third-party fees, such as advertising platform charges or domain name registrations. These fees are the client’s responsibility and will be billed separately.

  1. Refund Policy

a. Money-Back Guarantee: We offer a 7-day money-back guarantee for our services. If you are not satisfied with our services within the first 7 days of subscription, you may request a refund. Any refund requests made after the 7-day period will not be eligible for a refund.

b. Refund Process: To initiate a refund request, please contact our support team at [email protected]. Refunds will be processed within 14 business days upon approval of the request.

  1. Intellectual Property

The Company retains all intellectual property rights to the deliverables, including but not limited to designs, graphics, content, and software, unless otherwise agreed upon in writing. The client is granted a non-exclusive license to use the deliverables for their intended purpose.

  1. Confidentiality

Both parties agree to maintain the confidentiality of any confidential or proprietary information disclosed during the course of the services. This includes but is not limited to trade secrets, business strategies, client data, and financial information.

  1. Limitations of Liability

The Company shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of the use or inability to use the services, even if advised of the possibility of such damages. The Company’s total liability shall not exceed the amount paid by the client for the specific service in question.

  1. Termination

Either party may terminate the services with written notice, subject to the terms and conditions outlined in the separate agreements or contracts. Upon termination, any outstanding fees or charges will become immediately due.

  1. Governing Law and Jurisdiction

This Agreement shall be governed by and interpreted in accordance with the laws of the jurisdiction in which NexusCommerce Solutions OPC operates. Any disputes arising from or related to this Agreement shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.

  1. Amendments

The Company reserves the right to modify or update these Terms and Conditions at any time. Any changes will be notified to the client and will become effective upon their acceptance.